OneXR

LENS

Empower your field technicians with the power of assisting clients through XR technology! Enable the frontline workforce to solve clients’ complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.

OneXR

LENS

Empower your field technicians with the power of assisting clients through XR technology! Enable the frontline workforce to solve clients’ complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.

OneXR

LENS

Empower your field technicians with the power of assisting clients through XR technology! Enable the frontline workforce to solve clients’ complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.

This is how OneXR lens will help you to achieve
your business goals!

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OneXR

Live instructions at your fingertips from virtual technicians

Most field technicians would agree that watching a repair being performed is preferable to reading about it. OneXR Lens allows field technicians to consult with an expert while live-streaming video of technical concerns. Our AR technology allows the expert to contribute and resolve the problem in less time.

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OneXR

Create and manage your dashboard!

There are many activities to keep track of in a large organisation. Session reports in OneXR Lens provide a thorough view of all activities carried out by technicians to the Partner Admin. Start time, duration, session video, session title, customer details, tickets details are among the session metrics offered in OneXR Lens. You can choose from a variety of custom views to assess how your after-sales services is functioning in addition to these data.

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OneXR

Increases Customer Satisfaction ​​

Customer retention might be problematic if there are delays in responding to customers or delivering answers. OneXR Lens enables your technicians to tackle customer concerns faster by allowing them to start remote help sessions right away. Customers will no longer have to wait for long after raising the ticket to the customer care, thanks to on-demand access to product experts. Customer support teams can address issues more quickly because they don't have to travel and have immediate access to clients.

This is how OneXR lens will help you to achieve
your business goals!

Edit

OneXR

Live instructions at your fingertips from virtual technicians

Most field technicians would agree that watching a repair being performed is preferable to reading about it. OneXR Lens allows field technicians to consult with an expert while live-streaming video of technical concerns. Our AR technology allows the expert to contribute and resolve the problem in less time.

Edit
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Edit

OneXR

Increases Customer Satisfaction ​​

Customer retention might be problematic if there are delays in responding to customers or delivering answers. OneXR Lens enables your technicians to tackle customer concerns faster by allowing them to start remote help sessions right away. Customers will no longer have to wait for long after raising the ticket to the customer care, thanks to on-demand access to product experts. Customer support teams can address issues more quickly because they don't have to travel and have immediate access to clients.

This is how OneXR lens will help you achieve your business goals

One XR -Section 3_Highest Safety Standards

Highest Safety Standards

With advanced encryption and safety standards, the camera is accessed in a controlled environment. When recording, the contents are maintained safely in secured cloud servers (yours if needed). You can rest assured that information is protected with our best-in-class security standards.
One XR -Section 3_Increased Productivity

Increased Productivity

When issues are resolved quickly, you may minimise your machine downtime to a bare minimum. You can resolve issues right away using OneXR Lens' comprehensive features, increasing productivity and efficiency.
One XR -Section 3_AR-Based Service Models

AR-Based Service Models

Why would your technician travel to a client's location if you can assist them to resolve issues from the comfort of your own office? Offers AR-supported service models that provide a more interactive experience for customers who want to experience new service concepts or perform swift repairs!
One XR -Section 3_Highest Safety Standards

Highest Safety Standards

With advanced encryption and safety standards, the camera is accessed in a controlled environment. When recording, the contents are maintained safely in secured cloud servers (yours if needed). You can rest assured that information is protected with our best-in-class security standards.
One XR -Section 3_Increased Productivity

Increased Productivity

When issues are resolved quickly, you may minimise your machine downtime to a bare minimum. You can resolve issues right away using OneXR Lens' comprehensive features, increasing productivity and efficiency.
One XR -Section 3_AR-Based Service Models

AR-Based Service Models

Why would your technician travel to a client's location if you can assist them to resolve issues from the comfort of your own office? Offers AR-supported service models that provide a more interactive experience for customers who want to experience new service concepts or perform swift repairs!
One XR -Section 3_Highest Safety Standards

Highest Safety Standards

With advanced encryption and safety standards, the camera is accessed in a controlled environment. When recording, the contents are maintained safely in secured cloud servers (yours if needed). You can rest assured that information is protected with our best-in-class security standards.
One XR -Section 3_Increased Productivity

Increased Productivity

Predictive analysis based on service data to help reduce downtime and encourage product maintenance increasing product life cycle
One XR -Section 3_AR-Based Service Models

AR-Based Service Models

​​Offers AR-supported service models that provide a more interactive experience for customers who want to experience new service concepts or perform swift repairs!

Here’s what OneXR will bring into your businesses!

70%

Higher first-time fix rate by

33%

Reduced Complaint escalation rate by

12%

Reduced average ticket handling time by

80%

Reduced travel cost by

89%

Remote resolution rate increases by

60%

Faster support response

20%

improvement in phone fix rate

30%

increase in the end customer satisfaction

Here’s what OneXR will bring into your businesses!

70%

Higher first-time fix rate by

33%

Reduced Complaint escalation rate by

12%

Reduced average ticket handling time by

80%

Reduced travel cost by

89%

Remote resolution rate increases by

60%

Faster support response

20%

improvement in phone fix rate

30%

increase in the end customer satisfaction

This is how OneXR meet will help you to achieve
your business goals!

TRANSFORM YOUR AFTER-SALES SERVICES, WITH OneXR meet, FOR SMEs!

Increase the efficiency of your after-sales service with the help of the AR video calling feature of One XR meet and assist your client in real-time!

CUSTOMIZABLE SOLUTIONS CREATED FOR ENTERPRISES!

High-tech customer service with the best interactive live experiences provided! Foster client acknowledgment with White-labelled Remote AR applications for brands, items, areas, and clients. White-labeled Remote assisting apps help construct trust and viability among clients and enterprises.

Empower contact center agents with visual guidance!

Eliminate the confusion and bring in successful assistance between the customers and customer support agencies. Technicians can easily access and guide the other end users simultaneously at ease. Highly secured Web-based technologies keep out other third-party apps and their download!

WE HAVE THE RIGHT PLAN FOR YOU!

The only solution you will need for your sales, marketing, and outreach needs!

OneXR meet is available in ready-to-use subscription models. Our esteemed clients and renowned enterprises go with our customized and floating licensed packages!

Mockup - One XR (1)

WE HAVE THE RIGHT PLAN FOR YOU!

The only solution you will need for your sales, marketing, and outreach needs!

OneXR meet is available in ready-to-use subscription models. Our esteemed clients and renowned enterprises go with our customized and floating licensed packages!

Mockup - One XR (1)

WE HAVE THE RIGHT PLAN FOR YOU!

The only solution you will need for your sales, marketing, and outreach needs!

OneXR meet is available in ready-to-use subscription models. Our esteemed clients and renowned enterprises go with our customized and floating licensed packages!

Mockup - One XR (1)

WE HAVE THE RIGHT PLAN FOR YOU!

The only solution you will need for your sales, marketing, and outreach needs!

OneXR meet is available in ready-to-use subscription models. Our esteemed clients and renowned enterprises go with our customized and floating licensed packages!

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