Enable the frontline workforce to solve clients' complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.
Enable the frontline workforce to solve clients' complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.
OneXR
LENS
Empower your field technicians with the power of assisting clients through XR technology!
Enable the frontline workforce to solve clients’ complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.
OneXR
LENS
Empower your field technicians with the power of assisting clients through XR technology!
Enable the frontline workforce to solve clients’ complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.
OneXR
LENS
Empower your field technicians with the power of assisting clients through XR technology!
Enable the frontline workforce to solve clients’ complaints in real-time, enhance customer experience and transform after-sales services with OneXR lens.
This is how OneXR lens will help you to achieve
your business goals!
OneXR
Live instructions at your fingertips from virtual technicians
Most field technicians would agree that watching a repair being performed is preferable to reading about it. OneXR Lens allows field technicians to consult with an expert while live-streaming video of technical concerns. Our AR technology allows the expert to contribute and resolve the problem in less time.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
OneXR
Create and manage your dashboard!
There are many activities to keep track of in a large organisation. Session reports in OneXR Lens provide a thorough view of all activities carried out by technicians to the Partner Admin. Start time, duration, session video, session title, customer details, tickets details are among the session metrics offered in OneXR Lens. You can choose from a variety of custom views to assess how your after-sales services is functioning in addition to these data.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
OneXR
Increases Customer Satisfaction
Customer retention might be problematic if there are delays in responding to customers or delivering answers. OneXR Lens enables your technicians to tackle customer concerns faster by allowing them to start remote help sessions right away. Customers will no longer have to wait for long after raising the ticket to the customer care, thanks to on-demand access to product experts. Customer support teams can address issues more quickly because they don't have to travel and have immediate access to clients.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
This is how OneXR lens will help you to achieve
your business goals!
OneXR
Live instructions at your fingertips from virtual technicians
Most field technicians would agree that watching a repair being performed is preferable to reading about it. OneXR Lens allows field technicians to consult with an expert while live-streaming video of technical concerns. Our AR technology allows the expert to contribute and resolve the problem in less time.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
OneXR
Increases Customer Satisfaction
Customer retention might be problematic if there are delays in responding to customers or delivering answers. OneXR Lens enables your technicians to tackle customer concerns faster by allowing them to start remote help sessions right away. Customers will no longer have to wait for long after raising the ticket to the customer care, thanks to on-demand access to product experts. Customer support teams can address issues more quickly because they don't have to travel and have immediate access to clients.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
This is how OneXR lens will help you achieve your business goals
Live instructions at your fingertips from virtual technicians
Most field technicians would agree that watching a repair being performed is preferable to reading about it. OneXR Lens allows field technicians to consult with an expert while live-streaming video of technical concerns. Our AR technology allows the expert to contribute and resolve the problem in less time.
Live instructions at your fingertips from virtual technicians
Most field technicians would agree that watching a repair being performed is preferable to reading about it. OneXR Lens allows field technicians to consult with an expert while live-streaming video of technical concerns. Our AR technology allows the expert to contribute and resolve the problem in less time.
Create and manage your dashboard!
There are many activities to keep track of in a large organisation. Session reports in OneXR Lens provide a thorough view of all activities carried out by technicians to the Partner Admin. Start time, duration, session video, session title, customer details, tickets details are among the session metrics offered in OneXR Lens. You can choose from a variety of custom views to assess how your after-sales services is functioning in addition to these data.
Increases Customer Satisfaction
Customer retention might be problematic if there are delays in responding to customers or delivering answers. OneXR Lens enables your technicians to tackle customer concerns faster by allowing them to start remote help sessions right away. Customers will no longer have to wait for long after raising the ticket to the customer care, thanks to on-demand access to product experts. Customer support teams can address issues more quickly because they don't have to travel and have immediate access to clients.
Eminent features of our AR remote assistance software helps you detect, and fix the issues virtually in seconds!
Highest Safety Standards
With advanced encryption and safety standards, the camera is accessed in a controlled environment. When recording, the contents are maintained safely in secured cloud servers (yours if needed). You can rest assured that information is protected with our best-in-class security standards.
Increased Productivity
When issues are resolved quickly, you may minimise your machine downtime to a bare minimum. You can resolve issues right away using OneXR Lens' comprehensive features, increasing productivity and efficiency.
AR-Based Service Models
Why would your technician travel to a client's location if you can assist them to resolve issues from the comfort of your own office? Offers AR-supported service models that provide a more interactive experience for customers who want to experience new service concepts or perform swift repairs!
Highest Safety Standards
With advanced encryption and safety standards, the camera is accessed in a controlled environment. When recording, the contents are maintained safely in secured cloud servers (yours if needed). You can rest assured that information is protected with our best-in-class security standards.
Increased Productivity
When issues are resolved quickly, you may minimise your machine downtime to a bare minimum. You can resolve issues right away using OneXR Lens' comprehensive features, increasing productivity and efficiency.
AR-Based Service Models
Why would your technician travel to a client's location if you can assist them to resolve issues from the comfort of your own office? Offers AR-supported service models that provide a more interactive experience for customers who want to experience new service concepts or perform swift repairs!
Highest Safety Standards
With advanced encryption and safety standards, the camera is accessed in a controlled environment. When recording, the contents are maintained safely in secured cloud servers (yours if needed). You can rest assured that information is protected with our best-in-class security standards.
Increased Productivity
Predictive analysis based on service data to help reduce downtime and encourage product maintenance increasing product life cycle
AR-Based Service Models
Offers AR-supported service models that provide a more interactive experience for customers who want to experience new service concepts or perform swift repairs!
Here’s what OneXR will bring into your businesses!
70%
Higher first-time fix rate by
33%
Reduced Complaint escalation rate by
12%
Reduced average ticket handling time by
80%
Reduced travel cost by
89%
Remote resolution rate increases by
60%
Faster support response
20%
improvement in phone fix rate
30%
increase in the end customer satisfaction
Here’s what OneXR will bring into your businesses!
70%
Higher first-time fix rate by
33%
Reduced Complaint escalation rate by
12%
Reduced average ticket handling time by
80%
Reduced travel cost by
89%
Remote resolution rate increases by
60%
Faster support response
20%
improvement in phone fix rate
30%
increase in the end customer satisfaction
This is how OneXR meet will help you to achieve
your business goals!
OneXR
CUSTOMIZABLE SOLUTIONS CREATED FOR ENTERPRISES!
High-tech customer service with the best interactive live experiences provided!
Foster client acknowledgment with White-labelled Remote AR applications for brands, items, areas, and clients. White-labeled Remote assisting apps help construct trust and viability among clients and enterprises.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
CUSTOMIZABLE SOLUTIONS CREATED FOR ENTERPRISES!
High-tech customer service with the best interactive live experiences provided!
Foster client acknowledgment with White-labelled Remote AR applications for brands, items, areas, and clients. White-labeled Remote assisting apps help construct trust and viability among clients and enterprises.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
OneXR
CUSTOMIZABLE SOLUTIONS CREATED FOR ENTERPRISES!
High-tech customer service with the best interactive live experiences provided!
Foster client acknowledgment with White-labelled Remote AR applications for brands, items, areas, and clients. White-labeled Remote assisting apps help construct trust and viability among clients and enterprises.
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
OneXR
Empower contact center agents with visual guidance!
Eliminate the confusion and bring in successful assistance between the customers and customer support agencies. Technicians can easily access and guide the other end users simultaneously at ease. Highly secured Web-based technologies keep out other third-party apps and their download!
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
Empower contact center agents with visual guidance!
Eliminate the confusion and bring in successful assistance between the customers and customer support agencies. Technicians can easily access and guide the other end users simultaneously at ease. Highly secured Web-based technologies keep out other third-party apps and their download!
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
OneXR
Empower contact center agents with visual guidance!
Eliminate the confusion and bring in successful assistance between the customers and customer support agencies. Technicians can easily access and guide the other end users simultaneously at ease. Highly secured Web-based technologies keep out other third-party apps and their download!
- On Being Ethical
- On Knowing Your audience
- Communication & Sharing
TRANSFORM YOUR AFTER-SALES SERVICES, WITH OneXR meet, FOR SMEs!
Increase the efficiency of your after-sales service with the help of the AR video calling feature of One XR meet and assist your client in real-time!
CUSTOMIZABLE SOLUTIONS CREATED FOR ENTERPRISES!
High-tech customer service with the best interactive live experiences provided!
Foster client acknowledgment with White-labelled Remote AR applications for brands, items, areas, and clients.
White-labeled Remote assisting apps help construct trust and viability among clients and enterprises.
Empower contact center agents with visual guidance!
Eliminate the confusion and bring in successful assistance between the customers and customer support agencies. Technicians can easily access and guide the other end users simultaneously at ease. Highly secured Web-based technologies keep out other third-party apps and their download!
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